privacy policy

We respect your privacy and are committed to protecting it through our compliance with this Privacy Policy (“Policy”). This Policy describes the types of information we may collect from you or that you may provide when you visit the website (our “Website”), and our practices for collecting, using, maintaining, protecting and disclosing that information.


We are a company constituted as a one person company registrated as AL CENTRO CERAMICA, located at Calle Venezuela 457, Col Americana, 44160 Guadalajara, Jalisco, México. Our data protection officer is Lic. Michele de Alba de la Peña and is located in the same address, you can contact her at

One of the priorities of (“AL CENTRO CERÁMICA”) is to respect the privacy of its users and keep the information and personal data it collects secure. Likewise, AL CENTRO CERAMICA will inform the user what type of data collects, how stores it, the purpose of it, how we protect it, the scope of its commitment to confidentiality and the rights it possesses as the owner of the information.

What we collect

AL CENTRO CERAMICA may collect several types of information from and about users of our Website. For each of our sites, the information requested is different and is stored in separate databases. The Information provided should be real and complete. The user will respond at all times for the data provided and under no circumstances will AL CENTRO CERAMICA be responsible for their veracity.

www may collect the following information:

  • Full name
  • Full address (Neighborhood, City, Country, postal adress)
  • telephone number
  • E-mail address
  • Information required for the payment for goods or services

The credit card collection system is a third party service by PayPal a worldwide collector system used in AL CENTRO CERAMICA, thus when making your payment by credit card you will be redirected to the website of PayPal, with this, the website will never ask for your credit card information, the required information for your credit card will be requested by PayPal and this information will never be shared with AL CENTRO CERAMICA.

How we use cookies

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

How do we use your information?

The information requested allows AL CENTRO CERAMICA to contact users and potential partners and adherents to AL CENTRO CERÁMICA, when necessary to complete the purchase procedures, or to follow up on any information requested by the same user. AL ​​CENTRO CERAMICA may use such information for the following reasons:
  • To improve our website in order to better serve you.
  • To send an individual promotional emails or mailings about Al Centro Ceramica’s products we think might be of interest
  • To quickly process your transactions.
  • To inform about changes in our products or services.
  • To allow us to better service you in responding to your customer service requests.

Limitation of use and disclosure

In our program of promotions, offers and services via email, only AL CENTRO CERAMICA has access to the information collected. This type of advertising is carried out by notices and promotional email messages, which will only be sent to you and to those contacts registered for this purpose. You can modify this information at any time. Occasional emails may include offers from third parties who are our business partners.

How can you opt out, remove or modify information you have provided to us?

You can request to have your information removed by clicking on the Contact Us/Live Chat button on this or the home page.

Please note that we may maintain information about an individual sales transaction in order to complete that transaction and for record keeping purposes.

Third Party Disclosures

Al Centro Ceramica do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Sensitive data

AL CENTRO CERAMICA does not request sensitive personal data on any of its websites.


We provide paid products and/or services on our Website. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

Changes to Our Privacy Policy

We post any changes we make to our privacy Policy on this page. The date the privacy policy was last revised is identified at the bottom of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Website and this privacy Policy to check for any changes.

This policy is effective from 01 March 2020.

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